1.0.1 general policy -
is committed to protecting the privacy of our site
visitors and customers. This notice has been created
to help inform our vistors and customers of our
policy regarding on-line information privacy and security.
In an effort to create the most compliant system
possible we have used a number of guidelines from various
industry groups and govemental agencies to assist us in
the development of our privacy guidelines. We will
continuly update this area to provide you with the most
current policy and security standards we adhere to and
information regarding our policies as we modify them
to better meet your privacy and security needs.
1.0.2 cookies -
our site does employ the use of browser cookies to help us track
and secure your visit / ordering session. While most
customize your visiting experience. We do not store any
personal or secure information in your browser cookies. Only
information related to your session and connection are stored
in your browser cookies. i.e. session ID number,
IP address of your connection, your
user name, the date/time last accessed etc. No email addresses,
credit card or product data is stored in your browser cookies.
the site will not allow access to any account information.
All sensitive information viewing, editing and ordering processes
are secured via a password and our client verification system.
1.0.3 IP Addresses: -
We use IP address and routing information to help identify
your connection and session, and to help us diagnose any techinical
issues that may arrise. They may be used as a broad demographic
statistical tool to
help us improve our site services and build a more personalized
visiting experience for our site visitors and customers.
We will not share any collected information with any outside
entity other than in this broad statstical form in which no personal
information will be linked back to your account.
1.0.4 account information - in ordering products
from us the user is required to provide certain pieces
of contact, demograpical and financial data for use
during the processing of your order and may be used
to contact you should the need arise during this process.
Data such as
your (email address, physical address for billing and shipping,
credit card numbers for order payment processing etc. are collected
and stored in secured areas of our site servers. We may from
time to time use your contact information to send you special
offers and advertisments from our site. If you do not wish to
recieve email from us regarding product offers you may OPT-OUT
of our mailing database at any time. See your account settings
or our support area for more details. At the present time
we do not share account specific information with any business
partners or other entities and have no imidiate plans to do so.
Information may be shared in a general statistical form with outside
entities in the future. Only basic demographic and contact data would
be available to them. However, rest assured that these entities
will be required to enter into an agreement with goodcoffeeonline.com requiring
them to comply with all goodcoffeeonline.com privacy policies,
there by assuring the security of your information.
1.0.5 security policy -
Our on-line payment system employes state of the art SSL
(Secure Socket Layer) encryption
technology to protect your customer information during
transmision. All access to your account information is secured
via our customer / client verification system which is designed to
ensure that your customer data remains secure.
Internally we only allow authorized employees access to your account
information and only on a need to process or maintain basis.
We require all employees to comply with our privacy and secuirty
policies under penalty of law.
We have taken every precaution
to make your shopping experience a safe and enjoyable one.
However, in the unlikly event of unautorized use of your credit
card, you must notify your credit card provider in accordance
with it's reporting rules an procedures. Also be aware that under
Fair Credit Billing Act
your bank cannot hold you liable for more than $50.00 of fraudulent charges.
contact us -
Our physical address:
The Good Coffee Co. of Charleston
11 Fulton Street
Charleston, SC, 29401
Customer service E-mail:
Customer service system: